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Noise regulations

If noise is causing a problem for you, it is recommended that you discuss your concerns with your neighbour in the first instance, as in most cases a good outcome can be negotiated this way. A Community Justice Centre (CJC) can also assist in this process. This service provides free independent mediation between you and your neighbour to assist in resolving disagreements, and has a high success rate.

If you are unable to come to an agreement with your neighbour, you may lodge a complaint with Council.

The Protection of the Environment Operations (Noise Control) Regulation 2008 sets out specific time restrictions for use of certain articles due to their high potential to cause noise nuisances.
The following is provided as a guide to when noise is NOT to be permitted to be heard inside a habitable room of a neighbouring residential premises:

 
  • Power tool, swimming pool pump, air compressor
    • before 8am or after 8pm on any Sunday or Public Holiday, or
    • before 7am or after 8pm on any other day
  • Musical instrument, amplified sound equipment
    • before 8am and after midnight on any Friday, Saturday or day immediately before a public holiday, or
    • before 8am and after 10pm on any other day
  • Air conditioner, heat pump water heater
    • before 8am or after 10pm on any Saturday, Sunday or public holiday, or
    •  before 7am or after 10pm on any other day

In addition to the above time restrictions, the Protection of the Environment Operations Act 1997 (“POEO Act”) prohibits the emission of offensive noise, at any time. Noise is considered “offensive” if, by reason of its level, nature, character or quality, or the time at which it is made, or any other circumstances:
 
  1. is harmful to (or is likely to be harmful to) a person who is outside the premises from which it is emitted, or
  2. interferes unreasonably with (or is likely to interfere unreasonably with) the comfort or repose of a person who is outside the premises from which it is emitted.

Complaints not investigated by Council:
Complaints regarding noise from a late night party should be directed to the NSW Police (phone Police Assistance Line on 131 444).

Complaints regarding noise from a vehicle on a public road should be directed to the NSW EPA or Police.

Complaints regarding a licensed premises (such as pubs and clubs) should be directed to the NSW Office of Liquor Gaming and Racing.