Shellharbour Council identified as a best practice example

NSW Auditor General Office performance report notes Council’s reporting on service efficiency

Shellharbour City Council has been identified as a best practice example of reporting on service efficiency in the NSW Auditor General Office’s performance audit report titled ‘Council Reporting on Service Delivery’.

The document examined how well councils reported to their constituents about the services they provide and gave specific recommendations to drive improved reporting.

Shellharbour Mayor Marianne Saliba said it was excellent to be recognised by the NSW Auditor General’s Office for our reporting on our service delivery to our community.

“Shellharbour Council is committed to keeping our community informed and being open and transparent,” Cr Saliba said.

Shellharbour City Council General Manager Carey McIntyre said this was a great outcome for the community and customers, and reflected well on Councillors and Council staff.

“Performance audits aim to help councils improve their efficiency and effectiveness. They also provide communities with independent information on the performance of their councils.” Mr McIntyre said

Shellharbour City Council was one of six councils named in the report as being a better practice example of reporting on service efficiency in Council’s end-of-year reporting to the community.

Local Government NSW President Cr. Linda Scott welcomed the singling out of these six Councils (media release):  
Link to NSW Auditor General Report:              

Media enquiries: Kelli Wells 0448 361 008.