Shellharbour City Council would like to share some key information with our local food business proprietors during this difficult time. 

The following links provide valuable advice on operations in relation to COVID-19:

  • NSW Food Authority - Information Food Business Proprietors


Food Businesses and Covid-19 (Coronavirus)

COVID-19 Safety Plan for Food Businesses

Please be advised that the NSW Health Minister has deemed that ALL cafes and restaurants MUST have a COVID-19 Safety Plan.  NSW Health and the Food Authority have requested that Council Environmental Health Officers educate Food Businesses on their requirements under the Order to develop a COVID-19 Safety Plan.

If your COVID-19 Safety Plan is audited the following 5 critical issues will be checked: 
The Food Business: 

  • MUST have a COVID-19 Safety Plan in place;
  • MUST have no less than 4 square metres of space for each customer;
  • MUST have processes in place to exclude staff and customers who are unwell;
  • MUST adopt good hand hygiene practices;
  • MUST keep records of name, mobile number or email address for ALL dine-in customers and contractors for at least 4 weeks.

For further information on a COVID-19 Safety Plan including template click here.

Novel Coronavirus and Food Safety

Please also be advised that the State Government has made more changes to Planning law in response to COVID-19. The most recent changes relate to additional amendments to retail trading.

Retail trading - Operating Hours and Waste Disposal

The law now allows for retail premises; such as supermarkets, pharmacies and corner stores; to operate 24 hours per day. This provides retailers the flexibility to adjust and extend their hours of operation to ensure our community has easy access to food, medical supplies and essential household goods while the pandemic continues. 

The new law also allows for waste disposal from retail premises at any time.

However whilst operating outside of normal hours steps must be taken to ensure there is no adverse impact on the amenity of the neighbourhood by reason of the emission of noise, smell, fumes or waste products.   

For further information you may contact Council on 4221 6111 or to direct any food business related questions to Councils Environmental Health Officers.

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Food safety

The food safety standards are designed to ensure that food produced in Australia is safe to eat.
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Registering a food business

Every retail food business operating in Shellharbour must register with us. It is also important to let us know if your details change.
Last updated : Mon 6 Jul 2020