Make a payment or enquiry online

We aim to make accessing our services as easy and convenient as possible. Our eServices portal can be used to apply for, pay and request a range of Council services.

Make an online payment using eServices

If you wish to report an issue to us, please lodge a request through our 'Request a service or Report a local Issue' webpage. Once you have submitted your request, you will receive a request number to track your enquiry.


Come and see us

Our administration centre is open Monday to Friday between 8:30am and 4:30pm and is located at

Shellharbour Civic Centre,
Dharawal Country,
76 Cygnet Avenue (Cnr Cygnet and College Avenue),
Shellharbour City Centre, NSW.

Shellharbour Civic Centre has free undercover parking off Cygnet Avenue with elevator access and accessible parking.


    Call or email us

    Call us on 4221 6111 or send us an email at

    If you are deaf or have a hearing or speech impairment you can contact us through the National Relay Service by calling 1800 555 660.

    Send us a letter

    Please send all correspondence to:

    The Chief Executive Officer
    Shellharbour City Council,
    Dharawal Country,
    Locked Bag 155
    Shellharbour City Centre NSW 2529

    Justice of the Peace JP

    Justice of the Peace services are available by appointment to witness oaths, signatures, statutory declarations and certify documents at Shellharbour Civic Centre, Monday to Friday between 9am - 11.30am. This service is available via booking only.

    Book your appointment here.

      Last updated : Wed 24 Jan 2024