Make a payment or enquiry

We aim to make accessing our services as easy and convenient as possible. Our eServices portal can be used to apply for, pay and request a range of Council services.

Make an online payment using eServices

Lodge a customer request using eServices

Come and see us

Our administration centre is now open. You will be asked to check-in using Service NSW and show proof of your Covid-19 vaccination. This is in line with the NSW Public Health Order. Remember, our team are still available over the phone so please continue to call us on 4221 6111.

Our administration centre is open Monday to Friday between 8:30am and 4:30pm and is located at

Shellharbour Civic Centre,
Dharawal Country,
76 Cygnet Avenue (Cnr Cygnet and College Avenue),
Shellharbour City Centre, NSW.

Shellharbour Civic Centre has free undercover parking off Cygnet Avenue with elevator access and accessible parking.

Call or email us

Call us on 4221 6111 or send us an email at council@shellharbour.nsw.gov.au

If you are deaf or have a hearing or speech impairment you can contact us through the National Relay Service by calling 1800 555 660.

Send us a letter

Please send all correspondence to:

The Chief Executive Officer
Shellharbour City Council,
Dharawal Country,
Locked Bag 155
Shellharbour City Centre NSW 2529

Justice of the Peace

Justice of the Peace services are available to witness oaths, signatures, statutory declarations and certify documents at Shellharbour Civic Centre, Monday to Friday between 9am - 11.30am. 

Book your appointment online here.