Useful contacts

 Contact numberWebsiteFacebook page
All emergencies
Police, fire and ambulance
000www.triplezero.gov.au 

Text-based emergency call service
For those who have a hearing or speech impairment

106www.relayservice.gov.au 

NSW State Emergency Service (SES)
Emergency help in floods and storms

132 500www.ses.nsw.gov.auNSW SES
NSW Police Assistance
Report non-life threatening crime
131 444www.police.nsw.gov.auNSW Police Force
Live Traffic NSW
Road closure updates
131 700www.livetraffic.comLive Traffic NSW
Endeavour Energy
Power failure, power lines down
131 003www.endeavourenergy.com.au 

Bureau of Meteorology
Weather warnings

 www.bom.gov.auBureau of Meteorology
Sydney Water
Water outages/faults
132 090www.sydneywater.com.auSydney Water
Shellharbour Hospital4295 2500www.islhd.health.nsw.gov.au 

 

We are responsible for the maintenance of public areas such as parks, Council roads and Council owned buildings. Please call 4221 6111 for advice and assistance relating to storm and flood damage to public areas, roads and Council buildings.

Illawarra Local Emergency Management Committee

We are a member of the Illawarra Local Emergency Management Committee (LEMC) which covers the Kiama, Wollongong and Shellharbour local government areas. The committee is chaired by a senior representative from each Council on a 12-month rotational basis and meets approximately three times per year. Other members of the committee include the heads of the other local emergency service organisations such as NSW Police, Fire & Rescue NSW, Ambulance, the Rural Fire Service and State Emergency Service. Organisations that provide support services in functional areas such as transport or health services as determined by the councils will also be involved as necessary.

Emergency Management Plans

The aim of the Illawarra Emergency Management Plan is to detail emergency preparedness, response and recovery arrangements for the Illawarra Emergency Management Area and to ensure the coordinated response to emergencies. It also reflects arrangements agreed to at State level and detailed in the State Emergency Management Plan.

The aim of the NSW Statement Emergency Management Plan (EMPLAN) is to ensure a coordinated response by all agencies having responsibilities and functions in emergencies. EMPLAN:

  • Identifies the combat agency primarily responsible for responding to the emergency and specifies the tasks to be performed by all agencies in the event of an emergency
  • Provides for the coordination of the activities of other agencies in support of the combat agencies
  • Specifies the responsibilities of the Minister and the State, Region, or Local Emergency Operations Controller
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Last updated : Wed 29 May 2019