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1. Customer Service Charter

   We strive to provide a positive experience to customers at every opportunity. Our Customer Service Charter outlines standards we will use to deliver professional, reliable and consistent customer service that meets your expectations. Customer service is everyone’s responsibility and we will hold each other accountable in...customer service, service standards, council service, complaints process, feedback, community serviceCustomer Service Charter

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2. Operations

   Shellharbour Airport has two runways which support a mix of charter, corporate, emergency services and general aviation users. Shellharbour Airport is a security-controlled licensed aerodrome owned and managed by Shellharbour City Council and operated under the Civil Aviation Safety Authority (CASA). Operations

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3. Illawarra Regional Bushfire Management Committee

   Responsible to NSW Rural Fire Service Council Delegate Councillor Kellie Marsh Alternate Delegate Councillor Lou Stefanovski Councillor Kane Murphy Staff Representatives Executive Director Infrastructure Services ...Illawarra Regional Bushfire Management Committee

   External Committees & Panels